Privacy Policy

How Technocraft Textiles collects, uses, and protects your information

Last updated: 4 September 2026

Technocraft Textiles (SMC Pvt) Ltd (“Technocraft,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, store, and share information when you use our website (technocrafttextiles.com) or contact us through our forms, email, or phone.

1. Who we are

Technocraft Textiles (SMC Pvt) Ltd is a manufacturer of textile warp sizing chemicals based in Lahore, Pakistan.

  • Head Office: M-7, Block B, Street #2, House #16, Lake City, Raiwind Road, Lahore, Pakistan
  • Manufacturing Facility: Sundar Industrial Estate Road, Burhan Chowk, Lahore, Pakistan
  • Email: info@technocrafttextiles.com
  • Phone: +92 300 4335792

2. Information we collect

Information you provide

When you use our contact form, quotation request form, SDS/document request form, or email us, we may collect:

  • Name and job title
  • Company / mill name
  • Email address and phone number
  • Country and business details
  • Product interests, quantities, fiber/loom type, and message content
  • Any documents or notes you choose to send

Information collected automatically

Like most websites, our server or hosting provider may log technical data such as IP address, browser type, device type, pages visited, and approximate location. We do not use this for advertising profiling unless we later introduce analytics tools and update this policy.

3. How we use your information

We use the information you provide to:

  • Respond to enquiries, quotation requests, and SDS/sample requests
  • Provide technical support and product information
  • Process and follow up on business opportunities
  • Improve our website and services
  • Comply with legal or regulatory obligations

We do not sell your personal information to third parties.

4. Legal basis (where applicable)

Where data-protection laws such as the EU GDPR apply to your interaction with us, we process personal data on the basis of your consent (when you submit a form), our legitimate interests in responding to B2B enquiries and running our business, and/or performance of a contract or pre-contractual steps.

5. Sharing of information

We may share information only with:

  • Service providers who help us operate the website or communicate with you (e.g. hosting, email), under appropriate confidentiality
  • Professional advisers or authorities when required by law

We do not share your contact details with unrelated marketers.

6. Data retention

We retain enquiry and quotation-related data for as long as needed to handle your request and for a reasonable period afterward for business and legal records (typically up to several years for B2B correspondence), unless a longer period is required by law or you ask us to delete data where we are able to do so.

7. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure; please use work email addresses for business requests where possible.

8. Cookies

Our site is primarily static. If we use essential cookies for site operation or, in future, analytics cookies, we will describe them here and, where required, seek consent. You can control cookies through your browser settings.

9. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing, and to withdraw consent where processing is consent-based. To exercise these rights, contact us at info@technocrafttextiles.com.

10. International transfers

We are based in Pakistan. If you contact us from another country, your information will be processed in Pakistan and possibly by service providers in other countries. We will take steps appropriate to the nature of the data and applicable law.

11. Children’s privacy

Our website and services are directed at business users in the textile industry, not at children. We do not knowingly collect personal information from children.

12. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after changes constitutes acceptance of the revised policy where permitted by law.

13. Contact

For privacy-related questions or requests:

Technocraft Textiles (SMC Pvt) Ltd
Email: info@technocrafttextiles.com
Phone: +92 300 4335792